Privacy Policy

Effective Date: 13 January 2026

At Voce, your voice is your connection. We are committed to protecting your privacy and being transparent about how your data is collected, used, and safeguarded. This Privacy Policy explains how Voce processes personal data when you use our services. This policy is designed to meet global privacy standards, including GDPR and CCPA-style requirements.

1. Information We Collect

  • Account Information: Email address, phone number, username, and authentication credentials.
  • Voice Content: Voice notes, audio conversations, reactions, and other audio content you create or share.
  • Community Interactions: Posts, comments, follows, likes, and participation in communities.
  • Optional Profile Information: Profile photo, bio, interests, or other optional details.
  • Device & Technical Data: Device type, operating system, app version, language settings.
  • Usage Data: Feature usage, interaction patterns, timestamps, and performance metrics.
  • Identifiers: IP address and approximate location (derived from IP).
  • Crash & Diagnostics Data: Error logs and crash reports.

2. Purpose & Legal Basis

  • Create and manage user accounts
  • Enable voice-based communication
  • Maintain platform safety and moderation
  • Improve performance and features
  • Communicate updates and support
  • Comply with legal obligations

Processing is based on consent, contractual necessity, legitimate interests, or legal obligations.

3. Voice Content, Moderation & Safety

Voce is a user-generated content platform. Voice content may be reviewed using automated tools and/or human moderation strictly for safety, trust, and compliance purposes.

4. AI & Automated Processing

  • Content moderation
  • Audio processing and enhancement
  • Spam and abuse detection

Automated systems do not make legal decisions and can be reviewed by human moderators. Voice data is never sold or used for advertising profiles.

5. How We Share Information

  • Service Providers: Cloud hosting, analytics, security vendors under strict confidentiality.
  • User Consent: When you share content publicly.
  • Legal & Safety: To comply with law or protect users.
  • Business Transfers: In mergers or acquisitions.

Voce does not sell personal data.

6. Your Rights & Choices

  • Access or correct your data
  • Delete your account
  • Withdraw consent
  • Object to certain processing

Account deletion is available in-app or via support@mivoce.com.

7. Consent & Preferences

  • Consent requested where required (e.g., microphone access)
  • No pre-checked consent boxes
  • Preferences adjustable anytime

8. Data Retention

Data is retained only as long as necessary and securely deleted or anonymized when no longer required.

9. International Data Transfers

Data may be processed outside your country with appropriate safeguards in place.

10. Data Security

We use encryption, secure servers, and access controls to protect your data.

11. Children’s Privacy

Voce is not intended for users under 18. Any identified child data is deleted promptly.

12. Updates

Changes will be posted with an updated effective date and communicated when material.

13. Contact Us

  • Email: support@mivoce.com
  • Website: www.mivoce.com

At Voce, your voice is your identity. We protect it and give you control.